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Dark Matter and Sloopster Warranty

Dark Matter and Sloopster Warranty

All Dark Matter and Sloopster Rods come with a warranty. Our rods have been rigorously tested to make sure that each one is of the highest quality. That being said, fishing rods are sensitive. They are made for fishing but don't do well in non-fishing situations. Every year, countless rods from every manufacturer get destoryed by car doors, being stepped on, and general misuse. We've gotten really good at determining how a rod was broken, so please don't try to fool us. We have tailored our warranties to not only cover the potential for a manufacturing issue, but also for those times when accidents happen.

Dark Matter Inshore Rods

All Dark Matter Inshore Rods come with a three year limited warranty that covers the rod against non-conformities in material and workmanship. This warranty does not cover normal wear and tear, accidents, or abuse. If your rod breaks due to normal wear and tear, accident or abuse, we will replace it for $75. J&H is the sole judge and has final say in all replacement claims. Warranty applies to one-piece and travel versions. There is no warranty on a replacement rod.

 
Dark Matter Surf Rods

All Dark Matter Surf Rods come with a three year limited warranty that covers the rod against non-conformities in material and workmanship. This warranty does not cover normal wear and tear, accidents, or abuse. If your rod breaks due to normal wear and tear, accident or abuse, we will replace it for $100. J&H is the sole judge and has final say in all replacement claims. There is no warranty on a replacement rod.

 
Dark Matter IO and HK Rods

All Dark Matter IO and HK Rods come with a three year limited warranty that covers the rod against non-conformities in material and workmanship. This warranty does not cover normal wear and tear, accidents, or abuse. If your rod breaks due to normal wear and tear, accident or abuse, we will replace it for $75. J&H is the sole judge and has final say in all replacement claims. There is no warranty on a replacement rod.

 
Sloopster Jigging Rods

All Sloopster Jigging Rods come with a three year limited warranty that covers the rod against non-conformities in material and workmanship. This warranty does not cover normal wear and tear, accidents, or abuse. If your rod breaks due to normal wear and tear, accident or abuse, we will replace it for $50. J&H is the sole judge and has final say in all replacement claims. There is no warranty on a replacement rod.

 
Sloopster F5 Standup Rods

All Sloopster F5 Standup Rods come with a three year limited warranty that covers the rod against non-conformities in material and workmanship. This warranty does not cover normal wear and tear, accidents, or abuse. If your rod breaks due to normal wear and tear, accident or abuse, we will replace it for $150. J&H is the sole judge and has final say in all replacement claims. There is no warranty on a replacement rod.

 
Dark Matter Duffel Bags

All Dark Matter Duffel Bags come with a one year limited warranty that covers the bag against manufacturers defect. This warranty does not cover normal wear and tear, accidents, or abuse. If your bag gets damaged due to normal wear and tear, accident or abuse, we will replace it for $20. J&H is the sole judge and has final say in all replacement claims. There is no warranty on a replacement bag.

To file a claim or if you have any questions about a Dark Matter or Sloopster Warranty, please contact us at support@jandh.com or call (866) 506-6600 during normal business hours.